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How to Hang onto Your Customers During a Recession

05-11-2008   


  

E-newsletters are a fabulous marketing tool to use, especially for customer retention which is even more important during times of financial unstability. Were you aware that it's five to thirty times cheaper to get repeat buys from current customers than it is to get new customers?

And done effectively, e-newsletters are a great tool for keeping your brand at the forefront of your customers mind. Not only this but they can increase visitor numbers to your website or shop and improve your contact database and sales. They are also pretty cheap to send out – free if you can design them yourself and know your e-marketing law. If not, try hunting down an email service provider who you can send out your e-newsletter through.

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