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Expert Advise – How to perfect a window display

28-02-2006   


 


‘Windows of Opportunity’


 


 


Retail Past-Present-Future


 


 


The question one everyone’s lips – who will be the next big name in fashion?


Retail at the moment is stuck in a rut; the high street is not presenting anything new or eye-catching in merchandising, product or design. Zara and Mango were the last big names to make a real difference to the high street, but know one since has come along and created anything really new and I for one am bored with the selection of shops out there, surely I can’t be the only one?.


 


 


Perhaps the future of fashion and retail lies in the past?


 


 


We can learn a lot from the early days of retailing – Marks & Spencer’s old motto;


 


 


 


‘Don’t ask it cost a penny’


 


 


 


They have come along way from the early days of trading on market stalls in the early 1900’s, how things have changed for them, market traders to high street giants.  However just because something grows bigger it doesn’t mean its better, many a retailer has lost their true identity by growing and expanding from what they were originally and losing their unique selling point.


 


 


 


 


 


‘Every shop tells a story’



 


The Changing Face of Retail


 


 



 



 



 



 


 


Retail however is always changing & striving for new developments & ways to shop.


 


 


 



 



 



 



 


 


 



 


 


 


 


 


‘Every shop tells a story’


 


Creating an Atmosphere


 


 


In the last 10 years shopping for that ‘special outfit’ has changed, as consumers we demand more out of shops. When we go into a store to buy an outfit we demand to be indulged, we want excellent service, good products, pampering.  Consumers are no longer being told what to buy and when.


 


 


This has opened up the ‘shopping experience’ and taking the idea from the U.S.A shopping malls – which are now becoming ‘fashion destinations’.


 


 


These out of town custom built shopping centres with plenty of free parking and under one roof the entire High Street, the reason for their success is that in the U.K there is simply no more room for large scale expansion within existing High Streets.  However there has been some debate that these destinations are impacting badly upon smaller rural and suburban town centre, which causes great social problems for customers without cars, such as pensioners and the poor.


 


 


Within the South East there are two very different custom built shopping centres:


 


 


LAKESIDE – Situated in Thurrock, Essex, and built in 1990, this was on one of the first real shopping centres based on the High Street with: M&S, Woolworth’s, BHS, Alders, Debenhams, as the main retailers including a food court, banks and Post Office.Customer profile here was based on the surrounding areas of Essex: Romford, Dagenham, Tilbury – predominately a working class families, children & teenagers, who purchase sale and reduce items of fashion.


 


 


In contrast when BLUEWATER was opened in 1999 situated in Kent and less then 5 miles from Lakeside across the Dartford Bridge the consumer is very different.


 


 


Built with 3 very different shopping areas, and with 1.5 million sq feet of retail & 250,000 sq feet leisure facilities, it was to become one of the largest shopping destinations in Europe.


 


 


 


 


RETAIL FUTURE


 



 


Consumers are demanding more they want not just good products at competitive prices as well as being made to feel special even if they are buying a t-shirt.


 


 


We demand more from our retailers and those that do not give us what we want will be left behind, not only does the high streets have to compete with: charity shops, eBay, catalogues, car boot sales, but now the supermarkets to.


 


 


The values and training techniques of the past are now being used in the present day retailing, specialist are now becoming the retailers of tomorrow.


 


 


 


 


Written by Paula Arkell Retail Consultant


paulaarkell@aol.com


 




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