Process Analysis

What Is Process Analysis?

 

• Helps Identify ‘Waste’
• Provides Objective Information
• Enables Process Improvement
• Applicable To All Processes

Tools of Process Analysis

• String/Spaghetti Diagrams
•  Process Maps

What Is a String /Spaghetti Diagram?

Displays Movement within process

Shows How Activities Interact

A simplistic way of determining the distance traveled during the process

String Diagram – Before:

String Diagram – After:

 

Process Mapping

 

•A Systematic Review Of Processes

•Enables Decisions Based On Fact

•More Detailed Than Flowcharts

•Identifies The Key Area To Tackle

Simplified Mapping Symbols

 

Alternatively Use Colour to Identify VA & NVA
Processes:

 

NVA                                        VA

 

Process Mapping

 

• Question Activities:

–‘Is it Value Adding?’

–‘Will the customer pay for this?’

–‘Could we do without this activity?’

• Don’t Let The 1% Prevent The 99%!

• 50% of Improvement Today- better than 100% never!

Process Improvement