Internal Communications Manager Job Profile

Find out the typical duties requirements and opportunities of an Internal Communications Manager”¦

Job Description:

As an internal communications manager you will work to ensure employees of organisations are kept informed and motivated. They do this by communicating through several channels, such as an email bulletins, social media and regular newsletters. You may devise strategies and produce content to help align the organisation’s goals with the engagement of members or employees. You may also ensure job satisfaction among employees by administering surveys and polls. This is one way that company problems are spotted and solutions are made.

Responsibilities:

• Ensure organisational initiatives and projects are successfully communicated to employees and stakeholders
• Plan, edit and write content for a variety of internal communications mediums, such as a staff intranet, monthly magazine or regular email bulletin. You may also be required to work on the layout of content
• Keep clients abreast of progress and answer their questions
• Storyboard or translate ideas to the creative team of art directors and designers
• Use social media to communicate with staff internally
• Manage an internal communications officer or whole team
• Deliver presentations at organisational events, such as your company’s AGM
• Draft messages or scripts from senior executives for presentation to employees in written or spoken form
• Ensure internal communications messages are consistent across all mediums and for different departments of the organisation
• Handle the internal communication response to crisis situations which affect organisational perception and reputation
• Advise senior executives of developments throughout the organisation, either face to face or through regular written communication
  
  
  
  

Skills:

• Strong writing skills
• Interpersonal skills
• Creative skills
• Able to work on own initiative
• Strong editing and proofreading skills

Knowledge of the not-for-profit sector