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AI and Automation: How Can Businesses Generate and Retain a Future – proof Workforce?


Data shows that the percentage of job-to-job changers rose in 2023 from 2.7% in the first quarter to 2.9% in the second quarter; with the peak being 3.2% back in 2021-22, we can likely expect future employees to consider changing roles too.

When establishing your future-proof workforce, consider everything that would make an employee likely to leave. From hiring the right workforce to encouraging progression through training, there’s plenty businesses need to be doing to maintain their workforces.

David Banaghan, Interim CEO at recruitment software business: Occupop, says: “As AI and automation makes its way into our processes, businesses are finding more uses for it. One such use is to help generate and maintain a future-proof workforce, focused on upskilling, job enjoyment, and even finding the right fit for your open positions to put your business in the best place with the right people.”

Hire right

One way AI and automation can help your business, no matter your industry, is through your recruitment processes. HR can use this technology to better build teams of new hires who fit the role best.

When it comes to hiring the right people for your team, recruitment software can help you narrow down your applications, filter for job-specific experience, and even ensure your job description is suitable for the role to allow the right applicants to apply from the beginning.

David says: “You can’t underestimate the importance of recruitment when it comes to future-proofing your workforce. Not only can a bad hire cost your company money, but it can also drive out good employees. You’ll want to know that who you’re hiring is both suitable for the role as it is, as well as having the right skills to move forward and adapt to any industry, market, or job specification changes.”


Automation can also be a great opportunity for HR to onboard new workers. Ensuring you’re providing the best onboarding possible is a must when curating a good workforce. However, 32% of higher-level employees are unsatisfied with onboarding policies.

A negative onboarding experience can lead your new hires to look elsewhere, feel uncomfortable in their roles, or even inconvenience higher-level members of a team who will have to pick up additional work or provide training. You’ll want to start on the right foot with new hires, no matter their level of experience, and ensure that they have everything they need to perform their job role from the off.

Training with future demands in mind

AI and automation-led training can be another benefit. In companies with good learning culture, retention can rise by 30 to 50%. If you’re wanting to build a future-proof workforce, investing in your employees’ future is a must.

Not only can investing in your employees’ future be great for morale, but it can also be a great way to upskill your employees for a stronger future workforce.

Future-proofing doesn’t simply involve setting out with the right team; it involves continuous development and re-evaluation. As markets and industry demand shift regularly, keeping ahead of market trends is a must. You can track industry changes and customer demands using AI and automation to provide the right training for your employees. By analysing data this way, you can also predict future trends to ensure your employees are in a strong position to offer the right products and services as soon as they’re demanded.

Invest in technology

Automation can also be used to improve job satisfaction. As these technologies develop, they are better able to perform mundane administration tasks. From filling in paperwork to filtering recruitment applications, these tasks take time away from your employee’s workday. By entrusting automated tasks to these pieces of technology, you can not only speed up the process and remove human error but also improve your employees’ work enjoyment by giving them more time to do the things that matter to them.

Investing in technology is also important for future-proofing your business and, so, protecting your workforce. As competitive advantage dominates every industry, offering the best services and products is essential, and investing in the technology your workforce is using is a must.

If you’re looking to future-proof your workforce, you need to pay attention to what your employees and job seekers want. From career development to perfecting your onboarding procedure, you’ll need to invest in both technology and your people to reap the benefits.

By David Banaghan, Interim CEO of Occupop

Image by Cottonbro Studio – pexels.com



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